Your details — full name, phone number, description and photos, plus (if you give them) your email, the times you are at home, and the note that a child, an elderly or unwell person lives here — are processed by WSW Properties Ltd solely to fix this problem and maintain the property. The contractor who attends is given the address, description, photos, your phone number, access times and that note, so they know when to come and what to be careful about. We share them with no one else. In a life-threatening emergency call 999. If you smell gas: 0800 111 999 (National Gas Emergency, 24 hours, free of charge).